ListoListo Support
Need help or have a suggestion? We’d love to hear from you.
Frequently asked questions
Do I need to create an account?
No. Listo has no sign-up. Your lists are stored in your own iCloud account.
How do I share a list with my family?
Open the list, tap Share, and send the invite. The people you invite can join for free. Creating shared lists requires Listo Plus.
I bought Plus. How do I unlock it on another device or for my family?
Sign in with the same Apple Account and tap “Restore Purchases” in Settings. With Family Sharing turned on, members of your family group get Plus automatically.
My lists aren’t syncing. What should I do?
Check that you’re signed in to iCloud and that iCloud is turned on for Listo in Settings > [your name] > iCloud. Syncing also needs an internet connection.
Why don’t the AI features work on my iPhone?
Smart organization and advanced voice input need an iPhone with Apple Intelligence (iPhone 15 Pro or later) with Apple Intelligence turned on. On other iPhones, the app works in a simplified mode.
Does Listo give medical advice?
No. The pharmacy features help you organize and remember. Always follow your doctor’s or pharmacist’s guidance.
How do I request a refund?
Purchases are handled by Apple. You can request a refund at reportaproblem.apple.com.